Entrelingo prioritizes the trust that our clients, translators, employees and strategic partners have given us. Therefore, we adhere to the 13 Australian Privacy Principles, which can be found here.
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This Privacy Policy sets out our commitment to protect the privacy of personal information we receive or otherwise collect, offline or online, including through our website and newsletter.  


Personal Information

The types of personal information we may collect from you include: name, contact details, your credit card details, email address, demographic data, postal details, your preferences and/or opinions, the information you provide to us through surveys with customers and social networks, details of the products and services we offer and/or about which you have consulted (and our response to you), your browser session and geographic location data, information about devices and networks, statistics about views and page sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and our use, including through the use of Internet cookies, additional personal information that you provide to us, directly or indirectly, through the use of our website, associated social media platforms and/or accounts from which you allow us to collect information, and any other personal information requested by us and/or provided by you or third parties.

We may collect this type of personal information directly from you or third parties.
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Collection and Use of Personal Information

We may collect, retain, use and disclose personal information for the following purposes: to allow you to access and use our website and associated social media platforms, to contact and communicate with you, for internal registration and administrative purposes, for review, market and business development research, including to operate and improve our website, associated applications and associated social media platforms, to make offers and/or provide additional benefits to you for advertising and marketing, including sending promotional information about our products and services and information about third parties that we believe may be of interest to you, to comply with our legal obligations and to resolve any disputes we may have; and consider if so, your employment application.
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Disclosure of Personal Information to Third Parties

We may disclose personal information to: third party service providers to enable them to provide their services, including IT service providers, data warehousing, web and server hosting providers, debt collectors, maintenance or troubleshooting providers, service providers marketing or advertising, professional consultants and payment system operators; to our employees, contractors and/or related entities; to our existing or potential translators or business partners; sponsors or promoters of any service we provide, anyone to whom our business or assets are, or maybe (in good faith) transferred to credit reporting agencies, courts, courts and regulatory authorities, if they do not pay for the goods or services they we provide to you; courts, regulatory authorities and law enforcement agencies, as required by law, in connection with any current or potential legal proceeding, or to establish, exercise or defend our legal rights; to third parties, including agents or subcontractors, who help us provide information, products, services or direct marketing. This may include localized parts or data storage outside Australia, Colombia or another territory; for third parties to collect and process data such as (Google Analytics or other relevant companies). This may include parties that store data outside of Australia, Colombia or another territory.  

By providing us with personal information, you consent to the disclosure of your personal information to third parties residing outside Australia and acknowledge that we are not obligated to ensure that such third parties comply with Australian privacy laws.
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How do we treat your Personal Information?

Confidential information is a subset of personal information that is given a higher level of protection under the Australia Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, unions or other professional associations or affiliations, philosophical beliefs, sexual orientation or practices, criminal history, medical information or biometric information.

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Your Rights and Control of Your Personal Information

Choice and Consent: Please read this Privacy Policy carefully. By providing us with personal information, you authorize us to collect, retain, use and disclose your personal information by this privacy policy. You do not need to provide us with personal data; however, failure to do so may affect your use of this website or the products and/or services offered on it.

Third-Party Information: If we receive personal information about you from third parties, we will protect it as set out in this Privacy Policy. If you are a third party who provides personal information about another person, you represent and warrant that you have that person's consent to provide the personal information to us.

Restrict: You can choose to restrict the collection or use of your personal information. If you have previously agreed to use your data for direct marketing purposes, you can change your mind at any time by contacting us.

Access: You can request details of the personal information we hold about you. As set out in the Privacy Act 1988 (CTH), we may refuse to provide the personal information we hold about you in certain circumstances.

Correction: If you believe any information we have about you is incorrect, out of date, incomplete, irrelevant or misleading, please get in touch with us using the details below. We will take reasonable steps to correct any information that is believed to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have violated Australia's privacy principles and would like to file a complaint, please get in touch with us and provide full details of the alleged violation. We will promptly investigate your complaint and respond to you in writing, explaining the outcome of our investigation and the steps we will take to resolve your complaint.

Unsubscribe: To unsubscribe from our email database or unsubscribe from communications (including marketing communications), don't hesitate to get in touch with us to unsubscribe.
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Storage and Security

Temos o compromisso de garantir que as informações pessoais que coletamos sejam seguras. Para impedir o acesso ou divulgação não autorizados, implementamos procedimentos físicos, eletrônicos e administrativos adequados para proteger as informações pessoais e protegê-las contra uso indevido, interferência, perda e acesso, modificação e divulgação não autorizados.

Não podemos garantir a segurança de qualquer informação que nos seja transmitida pela Internet. A transmissão e troca de informações é feita por sua conta e risco. Embora tomemos medidas para nos proteger contra a divulgação não autorizada de informações, não podemos garantir que as informações pessoais que coletamos não sejam divulgadas de maneira inconsistente com esta Política de Privacidade.


Cookies

We may use cookies on our website from time to time. Cookies are text files located in your computer's browser to store your preferences. Cookies alone do not inform your email address or other personally identifiable information. However, they allow third parties such as Google and Facebook to have our ads appear on their social media and online media sources as part of our retargeting campaigns. When you choose to provide our website with personal information, this information may be linked to the data stored in the cookie.
 
We may use web beacons on our website from time to time. Web beacons (also known as transparent GIFs) are small pieces of code placed on a web page to monitor visitor behaviour and collect data about the display of a web page. For example, web beacons can count users who visit a web page or send a cookie to the browser of a visitor who visits that page.


Links to Other Websites

Our website may contain links to other websites. We have no control over these websites and are not responsible for protecting and protecting the personal information you provide when visiting these websites. This Privacy Policy does not govern these websites.


Changes

At any time and our discretion, we may modify this Privacy Policy by posting the amended Privacy Policy on our Site. We recommend that you regularly visit our website to ensure you are aware of our current Privacy Policy.


If you have questions or comments, please get in touch with us at hola@entrelingo.com.
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Entrelingo ABN 82 365 491 293
hello@entrelingo.com
Last update date: 16  April 2020
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