ABOUT SKILLSPRO (SKILLS ASSESSMENT)

ENTRELINGO Terms and Conditions of Use

Effective Date: April 24, 2025

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1. Business Name and Website

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These Terms and Conditions govern the use of the SkillsPRO website (hereinafter referred to as "SkillsPRO"), available at: https://www.skillspro-skillsassessment.com/

Please read these Terms and Conditions carefully before using our services. By accessing and using the SkillsPRO website, you agree to be fully bound by these Terms. If you do not agree with these Terms and Conditions or any part of them, you must not use our services.

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2. Business Type and Services Offered

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SkillsPRO is designed to provide comprehensive support and guidance to individuals with various trades, technical backgrounds, and professional qualifications who wish to validate their skills and credentials before the following assessing bodies: Engineers Australia, ACS (Australian Computer Society), TRA (Trades Recognition Australia), and VETASSESS, for the purpose of facilitating their migration process to Australia.

Please note: SkillsPRO services are exclusively focused on the Skills Assessment process. We do not provide legal advice or immigration services, as these are beyond the scope of our offerings.

SkillsPRO offers a variety of advisory plans, each with specific features and pricing to suit the individual needs of our clients. Our team of specialists is dedicated to delivering high-quality service and ensuring that the validation process is as smooth and effective as possible.

We also offer guidance sessions to clarify questions about the skills validation process and help clients define their pathway.

Our latest service is LinkedIn Audit, a product designed to provide tailored suggestions and feedback to optimize clients' profiles, improve visibility, and expand their professional network.

 

3. Scope of Service
 

The full scope of each SkillsPRO plan is detailed in Clause No. 8 of these Terms and Conditions.
 

4. Legal Information

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Entrelingo Group is a legally registered company in Australia and operates under the legal name “Entrelingo Group PTY LTD.”
Legal details are as follows:

 Legal Name: Entrelingo Group PTY LTD
 Australian Business Number (ABN): 79 678 979 569
 Registered Business Address: 83 Bronte Cct, Hope Island, 4212, Queensland, Australia

The SkillsPRO service is provided by Entrelingo Group PTY LTD and is governed by the Terms outlined in this document.

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5. Purpose of the Document

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These Terms and Conditions serve as a legal framework that clearly defines the terms under which Entrelingo Group PTY LTD offers the SkillsPRO service.
The main objectives of this document are to:

 

• Clearly inform our clients of the scope, limitations, and expectations of the SkillsPRO service.

• Establish a legal framework to protect Entrelingo Group PTY LTD from potential misunderstandings or disputes.

• Define the steps, procedures, and timeframes that apply once the SkillsPRO service is purchased.

 

We understand the importance of transparency and legal assurance for both our clients and our company. These Terms are therefore designed to ensure clarity and protection for all parties involved.

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6. Target Users

SkillsPRO is designed to serve a specific audience. Our services are aimed at professionals, technicians, technologists, and individuals with experience in recognized trades, provided they have studied or worked in occupations that are eligible for assessment by Engineers Australia, VETASSESS, ACS, and TRA.

Please note that these assessing bodies maintain a limited list of eligible occupations for the skills validation process. Therefore, our services are exclusively tailored to assist those who meet the eligibility criteria.

While access to SkillsPRO is not restricted or filtered, our team will assess each client's eligibility and provide guidance on the specific requirements of the Skills Assessment process to ensure clients receive accurate information and support.

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7. Privacy Policy

At Entrelingo Group PTY LTD, we value and respect our clients’ privacy. This policy explains how we collect, use, and protect personal information during the use of our services, including SkillsPRO.

Information Collection

We collect personal data solely to provide our services and comply with the legal requirements of the Skills Assessment process through Engineers Australia, VETASSESS, ACS, and TRA.
The information may include names, emails, contact details, education and work history, and any other data relevant to the assessment process.

Use of Information

 Personal information is used exclusively for delivering the SkillsPRO service, including guidance for skills validation with the above-mentioned entities.
We do not share or disclose personal data without our clients' explicit consent, unless legally required.

Data Security

We implement security measures to protect our clients' personal data and maintain confidentiality.
However, please note that no internet transmission is entirely secure, and some risk always remains. We do our utmost to safeguard your data.

Data Access and Control

 Clients have the right to access, update, or delete their personal data at any time by contacting our support team.
Once the process is finalized, the information and documents will be stored in our database for 6 months. After this period, data will be deleted.

Finalization refers to the following cases:

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• Completion of all activities and deliverables included in the purchased plan.

• When the client requests a full refund.

Changes to the Privacy Policy

 We may update this policy to reflect changes in our practices or services. Updates will be published on our website.

Contact
For any questions or concerns about our privacy practices, contact us at:
 skillspro@entrelingo.com
By using our services, you agree to this Privacy Policy.
 

 

8. Contact Information

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For any questions, inquiries, or assistance related to the “SkillsPRO” service or any other service offered by Entrelingo Group PTY LTD, you may contact us through the following channels:

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Email: hola@entrelingo.com
Support Phone Numbers: +61 439 961 993 / +61 413 754 690

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Our support team is available to assist you Monday to Friday during our business hours. We are committed to providing the best possible assistance to ensure your satisfaction.

 

9. Terms of Use

By using the “SkillsPRO” service offered by Entrelingo Group PTY LTD, clients agree to comply with the following terms:

Payment Options: Depending on the type of service, the client may choose between full payment, installment payments, or reserving the service. Details regarding these options are outlined in clause no. 10.

Scope of the Service: Entrelingo Group PTY LTD commits to delivering only the specific benefits outlined in the description of each “SkillsPRO” service package. We will not undertake any additional work beyond what is explicitly described for each service.

Skills Assessment Results: Entrelingo Group PTY LTD has no influence over or responsibility for the outcome of the Skills Assessment conducted by the corresponding bodies of the program (Engineers Australia, Australian Computer Society, Vetassess, and Trade Recognition Australia). Our role is limited to providing guidance, support, and advice based on accumulated knowledge and the experiences of other professionals who have completed similar processes with these organizations. Final decisions regarding the Skills Assessment outcomes rest solely with each of these entities.

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SkillsPRO Service Descriptions:

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• Diagnostic Session: (Price $27 AUD + GST) A 15-minute meeting to quickly and thoroughly assess the client’s eligibility for the Skills Assessment in Australia.
   

• LinkedIn Audit: (Price $79 AUD + GST) A full review of your LinkedIn profile, detailed analysis, and delivery of concrete recommendations.
   

• Specialised Consulting: (Price $299 AUD + GST) A 45-minute session with our experts, including a full review of your professional experience and academic background, followed by a personalised plan and report with tailored recommendations.
   

• Essential Plan: (Price $500 AUD + GST) Includes immediate access to the SkillsPRO RESOURCE LIBRARY, featuring templates, checklists, flowcharts, examples, and tips to complete your Skills Assessment application.
   

• Platinum Plan: (Price $1,300 AUD + GST) Includes confirmation or adjustment of your ANZSCO code based on your profile, along with a thorough review of your information to ensure accuracy and alignment with requirements.
   

• Plus Plan: (Price $2,000 AUD + GST) Includes access to the RESOURCE LIBRARY, review of the required essays based on the client’s provided information*, Summary Statement preparation, 1–2 follow-up meetings, and delivery within 7–10 business days from the submission of complete documentation by the client.
   

• Gold Plan: (Price $2,600 AUD + GST) Includes access to the RESOURCE LIBRARY, detailed review of Group A documents (CV, CPD, employment letters), review of Group B documents (academic and other recommended documents), 6 pages of NAATI-certified translation (each page equals 250 words), support in account creation and online application, 2–3 follow-up meetings, and delivery within 2 weeks after receiving 100% of the required documentation.
   

• Premium Plan: (Price $3,000 AUD + GST) Includes access to the RESOURCE LIBRARY, preparation of the 3 essays required for the validation of experience with Engineers Australia based on the client’s provided information*, 1–2 follow-up meetings, and delivery within 3 weeks from the completion of the forms.
   

• Ultimate Plan: (Price $5,000 AUD + GST) Includes access to the RESOURCE LIBRARY, preparation of the 3 required essays, Summary Statement preparation, review of Group A documents (CV, CPD, employment letters), review of Group B documents (academic and other recommended documents), 6 pages of NAATI-certified translation (each page equals 250 words), support in account creation and online application, 2–3 follow-up meetings, and delivery within 4 weeks after receiving 100% of the required documentation.
   

*Note: The writing and/or review of essays in the Premium, Plus, and Ultimate plans is based solely on the information provided by the client. Entrelingo Group PTY LTD will not add any information that has not been submitted by the client.

These terms of use apply to all clients who engage with the “SkillsPRO” service offered by Entrelingo Group PTY LTD. By using the service, clients agree to these terms.

 

10. Intellectual Property

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Copyright and Intellectual Property: Entrelingo Group PTY LTD owns and retains all copyrights, trademarks, and other intellectual property rights related to the services provided, including but not limited to the SkillsPRO RESOURCE LIBRARY and any other materials shared with clients.

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Limited Use and Access: Clients who have purchased any version of the “SkillsPRO” service are entitled to access and use the provided materials solely for personal, non-commercial purposes related to their Skills Assessment process with the program entities (Engineers Australia, Australian Computer Society, Vetassess, and Trade Recognition Australia). Access and use of these materials are strictly limited to clients who have paid for the service.

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Prohibition of Distribution: Clients are not permitted to share, distribute, reproduce, sell, sublicense, or otherwise make the materials provided by Entrelingo Group PTY LTD available to third parties without the express written permission of Entrelingo Group PTY LTD.

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Consequences of Unauthorized Distribution: Entrelingo Group PTY LTD reserves the right to take legal action and appropriate measures in the event that a client is found to have distributed or shared materials without authorization. This may include the immediate termination of services without refund and the pursuit of compensation for damages.

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Client Responsibility: Clients are responsible for ensuring their access to and use of the provided materials comply with these intellectual property restrictions. Any unauthorized use may result in legal action.

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Entrelingo Group PTY LTD takes the protection of its intellectual property seriously and will enforce these restrictions. By using our services, clients agree to respect these intellectual property provisions.

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11. Payment and Billing

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Payment Policy:

All payments for services provided by Entrelingo Group PTY LTD, including the different "SkillsPRO" service packages, must be made according to the established payment modalities:

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Full Payment:
 

• Accepted payment methods include credit cards, debit cards, and bank transfers.

• The following services must be paid in advance in a single installment: Specialized Consulting, LinkedIn Audit, Diagnostic Session, and Essential Plan.

• This may also apply to other plans, under all established payment methods.

• The total price of the service is subject to GST for purchases made within Australia.

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Installment Payment:

 

• Accepted payment methods include credit cards, debit cards, bank transfers, and PayPal.

• This payment modality only applies to the Ultimate Plan, Gold Plan, Platinum Plan, Plus Plan, and Premium Plan.

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The number and scope of installments vary for each plan:

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ULTIMATE PLAN (Maximum 5 installments)

Can be reserved with a minimum of $500 AUD. However, to start the process, a minimum payment of $1,000 AUD is required. The total can be paid in up to 5 installments of $1,000 AUD each. Ongoing support via email and WhatsApp is included, along with 1 to 3 follow-up meetings if needed. Additionally, the following deliverables will be provided based on the amount paid:

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• $1,500 AUD: Essay #1 + 1 Work Reference Letter

• $1,500 AUD: Essay #2 + 1 additional Work Reference Letter

• $1,000 AUD: Essay #3 + Summary Statement + Review of employment documentation

• $1,000 AUD: Remaining Work Reference Letters + Translations included in the plan + Support with the application

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PREMIUM PLAN (Maximum 3 installments)

Can be reserved with a minimum of $500 AUD. However, to start the process, a minimum payment of $1,000 AUD is required. The plan can be paid in up to 3 installments. Ongoing support via email and WhatsApp is provided, with 1 to 2 follow-up meetings if required. Deliverables based on installments are:

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• $1,000 AUD: Full development of Essay #1

• $1,000 AUD: Full development of Essay #2

• $1,000 AUD: Full development of Essay #3

 

GOLD PLAN (Maximum 3 installments)

Can be reserved with a minimum of $500 AUD. However, to start the process, a minimum payment of $1,000 AUD is required. The plan can be paid in up to 3 installments. Ongoing support via email and WhatsApp is included, along with 1 to 3 follow-up meetings if needed. Deliverables based on installments are:

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• $1,000 AUD: Document review meeting

• $1,000 AUD: Work Reference Letters and Supporting Documents

• $600 AUD: Translations included in the plan + Support with the application

 

PLUS PLAN (Maximum 2 installments)

Can be reserved with a minimum of $500 AUD. However, to start the process, a minimum payment of $1,000 AUD is required. The plan can be paid in up to 2 installments. Ongoing support via email and WhatsApp is included, along with 1 to 2 follow-up meetings if required. Deliverables based on installments are:

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• $1,000 AUD: Review of Essay #1, Essay #2, and Essay #3

• $1,000 AUD: Report with analysis and recommendations on the three essays, and final development of the Summary Statement

 

PLATINUM PLAN (Maximum 2 installments)

Can be paid in two installments: one of $500 AUD and the remaining balance.

• $500 AUD: Confirmation or adjustment of the most appropriate ANZSCO code according to your professional profile

• $800 AUD: Thorough review (double-check) of all your documentation to ensure it is complete, clear, and compliant with Skills Assessment requirements.

 

SPECIALIZED CONSULTING (Maximum 4 installments)

The specialized consulting service can also be paid in installments through PayPal, allowing the total amount to be divided into up to four equal payments. However, taxes, interest, and terms are subject to PayPal’s conditions.

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Billing Policy

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• Entrelingo Group PTY LTD will issue a detailed invoice for the contracted services upon the client's request. Invoices will include information such as the client’s name, service descriptions, total amount, and any other necessary details for accounting purposes.

• Clients can request an invoice by providing required details such as name or business name, billing address, tax identification number, and other necessary billing information.

• Invoices are sent in digital format (PDF) via email.

• Purchases made via PayPal are subject to the platform's terms. Clients can pay for the Specialized Consulting service in four equal installments, with the payment schedule determined by PayPal’s policies.

• GST applies to purchases made within Australia, equivalent to 10% of the total value.

• Additionally, purchases made through electronic invoices (payment links) are subject to a 4% surcharge for payment gateway fees.

• Entrelingo Group PTY LTD commits to issuing accurate invoices and complying with all applicable tax and accounting regulations.

 

Additional Notes

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• Entrelingo Group PTY LTD will not store customers' credit card or other sensitive payment information on its systems. All payments will be processed through secure payment platforms.

• Clients are responsible for providing accurate billing information and keeping their contact details updated for billing purposes.

• Clients can find detailed pricing information on our website before making a payment.

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12.Payment Terms and Deadlines

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For managing installment payments, the following deadlines and/or payment schedules have been established for the services listed below:

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Ultimate Plan: For plans payable in up to four installments, the payment schedule is as follows:

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• First payment: Initial payment of $1,500 AUD (Day 1)

• Second payment: $1,500 AUD (15 days after first payment)

• Third payment: $1,000 AUD (15 days after second payment)

• Fourth payment: $1,000 AUD (15 days after third payment)
   

Total payment time for the Ultimate Plan is 45 days after the first payment.

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Premium Plan: Payable in up to three installments, payment schedule:

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• First payment: $1,000 AUD (Day 1)

• Second payment: $1,000 AUD (10 days after the first payment)

• Third payment: $1,000 AUD (10 days after the second payment)
   

Total payment time for the Premium Plan is 21 days, based on the defined schedule.

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Gold Plan: Payable in up to three installments, payment schedule:

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• First payment: $1,000 AUD (Day 1)

• Second payment: $1,000 AUD (6 days after the first payment)

• Third payment: $600 AUD (6 days after the second payment)
   

Total payment time for the Gold Plan is 15 days, based on the defined schedule.

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Plus Plan: Payable in up to two installments, payment schedule:

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1. First payment: $1,000 AUD (Day 1)

2. Second payment: $1,000 AUD (6 days after the first payment)
    

Total payment time for the Plus Plan is 7 to 10 days, based on the defined schedule.

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Platinum Plan: Payable in up to two installments, payment schedule:

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1. First payment: $500 AUD (Day 1)

2. Second payment: $800 AUD (6 days after the first payment)
    

Total payment time for the Platinum Plan is 7 to 10 days after the first payment, based on the defined schedule.

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Note: The dates outlined in this clause will serve as a reference for collecting outstanding installments. However, as a client, you may notify us and/or request an extension or agree on a new payment date that better suits your situation.

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Client Responsibility: The client is obligated to respond to follow-up messages and/or calls related to payment collection. In the event of any issue or if a change in the payment date is needed, the client must notify accordingly and in a timely manner.

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13. Cancellation and Refunds

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At SkillsPRO, we are committed to providing high-quality services and continuous support throughout your process. Below are the conditions and timeframes for requesting refunds, depending on the type of service contracted and the selected payment method.

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The following services are not eligible for refunds as they require full upfront payment:

• Essential Plan

• Diagnostic Session

 

The following services are refundable under these conditions:

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• LinkedIn Audit – Refund request must be made within 12 hours of payment.

• Specialized Consulting – Refund request must be made within 24 hours of payment.

 

Note: If the purchase was made via PayPal, the refund must be processed exclusively through that platform and will be subject to its terms, conditions, and fees.

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General Refund Conditions for Plans:

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• The initial payment serves as a reservation and confirms the start of the service.

• Refunds are subject to the level of progress and deliverables provided, according to the amount paid.

• No refunds will be issued if partial or full deliverables have been completed corresponding to the amount paid.

• No partial refunds will be granted for already completed deliverables.

 

Refund Policy by Plan

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Ultimate Plan

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• Refundable only before the first deliverable (Essay #1) is started.

• Once the first essay is delivered, the service is considered initiated, and deductions will be made for the completed deliverables.

• If a refund is requested after more than $1,500 AUD has been paid, it will be calculated based on the work delivered.

 

Premium Plan

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• If Essay #1 has not been delivered, you may request a refund.

• Once more than one essay has been delivered, refunds are not applicable.

 

Gold Plan

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• If a refund is requested after a payment of AUD $1,300 or more has been made, the cost of all deliverables already developed will be deducted. The refund amount will be calculated based on the material delivered up until the date of the request.

• In cases where the payment is less than AUD $1,300, a refund will only be granted if the optimized employment letters have not been delivered, as this deliverable represents a substantial part of the contracted plan.

 

Plus Plan

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• Refunds may only be requested if the client has not been contacted by the team to request the necessary information for reviewing their essays.

• No refunds will be granted if the recommendation report and/or the Summary Statement have already been delivered, as these are included in the plan’s deliverables.

 

Platinum Plan

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• Refunds may only be requested if the client has not received any communication from the team regarding information and/or confirmation of the ANZSCO code relevant to their professional profile.

• If the profile review or document analysis has already been completed, a refund will not be granted, as these are integral parts of the contracted service.

 

Important Considerations:

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• Refunds for purchases made through electronic invoicing or the website will be subject to a 4% deduction to cover payment gateway fees.

• If the payment includes GST, this tax will be considered when calculating the total refund amount, along with any specific deductions that apply to each plan.

• If the client fails to respond or does not proceed with the process within 30 business days, the service will be considered as a non-refundable credit balance.

• Refund processing may take between 7 to 15 business days, depending on the payment method and the client's banking institution.

• Payments made via PayPal are subject to PayPal’s own terms, conditions, and fees, independent of SkillsPRO.

• Refund requests submitted by clients are subject to review by the team.

• Entrelingo Group PTY LTD is committed to providing clients with all relevant information about cancellation and refund policies prior to the signing of any service agreement.

 

14. Limitation of Liability

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Entrelingo Group PTY LTD provides assistance and support services for the Skills Assessment process with Engineers Australia, TRA, ACS, and VETASSESS. It is essential to understand that:

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• Entrelingo Group PTY LTD has no control over the outcome of the Skills Assessment conducted by the aforementioned entities, and cannot guarantee or influence the result. Each assessment is carried out independently by the assessing body, based on the documentation submitted by the client and their evaluation criteria.

• Entrelingo Group PTY LTD assumes no liability for the inclusion of false or inaccurate documents in the Skills Assessment process of clients using SkillsPRO services.

• For clients who purchase the ULTIMATE and PREMIUM plans offered by SkillsPRO, Entrelingo Group PTY LTD commits to applying any changes requested by Engineers Australia to the included essays. In the case of the ULTIMATE plan, this also includes required adjustments to the Summary Statement. However, Entrelingo Group PTY LTD is not responsible for delays, outcomes, or other decisions made by the assessing authority. Our responsibility is strictly limited to implementing the required changes on documents produced by our team. In the case of the PLUS plan, Entrelingo Group PTY LTD is responsible for reviewing the client’s self-written essays and providing improvement recommendations, as well as drafting the Summary Statement based on those essays. The team’s responsibility is limited to the quality of the review and the drafting of the Summary Statement. We are not liable for the results of the assessment process or the original content of the essays, as these are provided directly by the client.

• Entrelingo Group PTY LTD provides guidance based on accumulated knowledge and experience from professionals, technicians, and skilled workers who have undergone similar processes. However, this guidance does not replace the judgment or authority of the official assessing entities.

• Clients of our SkillsPRO services are responsible for providing accurate and complete information for the Skills Assessment process. Entrelingo Group PTY LTD is not liable for the accuracy or completeness of the information provided by the client.

• Entrelingo Group PTY LTD is not liable for any problems, delays, or negative consequences arising from the Skills Assessment process, including but not limited to Rejection of skills validation by Engineers Australia, TRA, ACS, or VETASSESS; Changes in assessment requirements established by those entities, delays in receiving results and any other situation related to the assessment process.

• Clients understand that SkillsPRO services are tools for support and guidance and do not guarantee specific outcomes in the Skills Assessment process.

 

Therefore, clients agree that Entrelingo Group PTY LTD and its team are not liable for any negative outcomes or issues that may arise during the Skills Assessment process. Any claims or disputes regarding the assessment results must be directed to the relevant assessing authority and will be subject to their specific policies and procedures.

Entrelingo Group PTY LTD strives to provide the highest possible level of service to its clients, but it is important to understand the limitations of our liability in the context of the Skills Assessment process.

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15. Governing Law and Jurisdiction

These Terms and Conditions, along with any commercial relationship between Entrelingo Group PTY LTD and its clients, are governed by the following:

Governing Law: The relationship between Entrelingo Group PTY LTD and its clients is governed by the Australian Consumer Law (ACL) and the Electronic Transactions Act of Australia, as applicable.

Jurisdiction: Any legal disputes or controversies arising from these Terms and Conditions or the commercial relationship will fall under the exclusive jurisdiction of the competent Australian courts.

Entrelingo Group PTY LTD is committed to complying with all applicable laws and regulations in Australia during the course of its business relationship with clients.

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ENTRELINGO GROUP ABN 79 678 979 569

hola@entrelingo.com

Last Updated: April 24, 2025"